It depends on what you carry every day. Mini is enough for a walk around town, S for light everyday use, M for work or school with a laptop, L for long days and weekends. Thanks to the rolltop, every size is flexible: roll the top down to make it smaller, unroll it for more room.

• Mini: 18 × 32 × 10 cm, 4–5 l
• S: 24 × 36 × 10 cm, 10–12 l
• M: 28 × 40 × 10 cm, 15–18 l
• L: 32 × 45 × 12 cm, 22–25 l

The S fits up to a 13", the M a 15" and the L a 17" laptop.

Yes, both the M and the L size. The L is nominally a little bigger than the usual limit, but if you don't overpack the top, it fits in the sizer.

In our showroom, Tuesdays and Thursdays between 2 and 7 pm (Budapest V., Szervita tér 3.). That's where you'll find the widest selection. Some models are also available at our Budapest retailers.

Some of our patterned fabrics are leftover, unused stock (deadstock), so once it's gone we can't reorder it. Write to us: we'll check whether a metre or two is left, or suggest something similar.

Yes. Almost any combination of our existing colours and materials is possible, and we also work with fabric you bring, as long as it can take everyday use. The custom design fee is 5 000 Ft. Write to us and we'll talk it through.

Yes, you can buy one in our webshop, and it can be used for 2 years from purchase. If you're unsure about size or colour, it's the safe gift.

Bags in stock ship within 1–3 business days; in Hungary they usually arrive within a further 1–2 business days. If a bag is made to order, it takes 2–3 weeks to make; we always show this on the product page.

Free over 40 000 Ft, below that 1,400 Ft with GLS (home delivery or parcel point). Pickup at our showroom is free. You'll see the exact fee at checkout, before you pay.

Yes. Delivery takes 2–4 business days within the EU and 6–10 business days to the rest of the world, counted from dispatch. Outside the EU (e.g. Switzerland, the UK, the USA) the destination country may charge customs duties and taxes.

By card, Apple Pay, Google Pay or bank transfer, or in person when you pick up your order. Cash on delivery is also available, for a fee of 600 Ft.

If a model is out of stock, you can order it with the “Pre-order” button on the product page, and we'll make it for you within 2–3 weeks. We keep in touch with you throughout.

When your order ships, we email you the GLS tracking number. Your parcel is insured. If it arrives damaged, ask the courier for a damage report and let us know.

Yes, within 30 days of delivery, no questions asked. Try it out just like you would in a shop.

Write to us, or start a return in your account. Send the bag back or bring it to our showroom, and we'll send you the other one. This happens with bags bought as gifts, so just let us know.

Return shipping is paid by the customer, but we can arrange a GLS courier on request. We refund the purchase price to the original payment method as soon as the bag is back with us. Within the first 14 days we also refund the shipping fee, if you paid for shipping when ordering.

Bags made specifically for you on custom request can't normally be returned, and neither can gift cards. If a custom bag can be resold, we may accept it case by case.

Technical fabrics developed for boats, awnings and contract upholstery, for example Sauleda Masacril® acrylic canvas and Sanwil Soft Marine® faux leather. The front of our patterned bags is upholstery fabric. Strong webbing, stainless steel hardware and a waterproof lining inside. More in our article about our materials.

It handles everyday rain well: the outer fabric is weatherproof, the lining is waterproof, and the rolltop keeps water out at the opening. We can't guarantee full waterproofing though, so in a downpour it's worth protecting your laptop separately.

Our technical fabrics are UV resistant, and Masacril is solution-dyed, so it doesn't fade. Still, don't leave the patterned upholstery fabrics in blazing sun for months.

Spot clean, hand wash, or use a gentle cold machine cycle. Remove the carabiner before washing, and open the bag while it dries so the inside can air too. T-shirts and canvas totes can be washed at 30 °C.

No. We use faux leather instead of leather, and the lining is partly made from recycled PET.

Manufacturing and material defects, such as a seam coming apart or fabric fraying without outside damage. If there's a defect like this, we repair it and replace parts if needed. Fewer than 0.3% of our products ever have any defect.

Natural wear and colour change, tears that happen during use, burns, damage caused by animals or sharp objects, and accidents. We repair these too, for a fee.

Yes. The warranty covers every owner of the bag, anywhere in the world.

Send a photo of the defect to info@helixgoods.com. We look at the photo first, so you only need to send the bag in if it's really necessary. Repairs usually take 1–3 weeks. For simpler issues we can also send you the part with instructions.

In Hungary, by hand, in small batches, in our own workshop. We do repairs there too.

We started in 2015, when we couldn't find the perfect city backpack, so we made one for ourselves. We sewed the first bags from leftover fabrics on a household sewing machine, and we've come a long way since. The full story is on our Our story page.

Write to us and we'll send you our wholesale terms.