Frequently asked questions

  • Outer fabric: Abrasion, UV and water resistant, premium technical or nautical fabric, or premium textile leather.
    Material: acrylic, cotton canvas, PU leather
    Origin: Spain, Hungary, Italy, Poland
  • Textile leather: the bottom, top and straps of the bag are made of premium upholstery and nautical PU or PVC leather.
    Abrasion resistance: ≥80,000-100,000 Martindale
    Folding resistance: ≥100,000
    UV and waterproof
    Origin: Italy and Poland
  • Front panel: Premium upholstery fabrics, or the above mentioned fabrics
  • Webbing: Reinforced premium woven PE or Nylon strap.
    Tensile strength: 600kg
    Origin: Hungary
  • Fittings: Stainless metal, heavy duty.
    Origin: Hungary
  • Lining: partly recycled PES waterproof fabric.
    Origin: Taiwan

If the product is in stock, it can be picked up or delivered within 1-3 days. In the case of made-to-order products, the waiting time is about 3 weeks.

We also accept pre-orders for models that are currently not in stock. In this case, the purchase can be made with the "pre-order" button. Allow us 3 weeks to make the product for you in this case.

To clean our backpacks and sling bags, we recommend manual stain removal, hand washing, or a gentle, cold water machine program. Liquid detergent or a mild solvent stain remover can also be used. Do not use bleach or softener.

Remove the carabiner before washing. When drying, make sure that the inside of the bag is also ventilated. T-shirts and canvas bags can be washed at 30 degrees Celsius.

Both of our basic backpack sizes (M, L) can be taken on board airplanes as hand luggage. The nominal dimensions of the L bag are larger than the regular cabin size, but if the upper part is not overpacked, it will fit in the inspection compartment.

Our M size can fit a modern 15" laptop, and the L size can hold up to a 17" one.

We send the ordered bag with the GLS courier service, which reaches its destination within 3-4 days for international delivery. If the product is in stock, we will send the package within 1-3 days. EU shipping is €15. We provide free shipping over €150 purchase.

After purchase, we provide the opportunity to exchange or return the chosen product for 30 days from receiving it.

The product has to be unused and in new condition. We can exchange the product, or refund the purchase price without the shipping fee. The cost of returning the product is borne by the buyer. It is possible to do it in person or by post, to the address of our showroom . We will refund the purchase price in the same manner as the payment was done within one week. We are not able to accept cash on delivery packages.If further help is needed, please contact us.

We offer a two-year warranty on our products, which can be extended by +2 years upon purchase. The warranty covers all manufacturing defects and any defects affecting functional usage.

The warranty does not cover factors resulting from the natural wear and tear of the materials, which do not affect use. We are proud that less than 0.3% of our products have any errors or malfunctions.

For custom requests, please concact us. Based on our existing colors and materials, almost any combination can be done. We can even work with material sourced by you, as long as its quality meets the requirements. The cost of a custom order is €15.